consultancy
This site shows my humanitarian and social design portfolio. I do process design, so optimisation of social and humanitarian processes, through system design and product design. I strive for Efficiency of humanitarian actors, through a needs based approach. I research, teach and talk about that.
humanitarian, process design, product design, social design, Frankfurt, international, German design, humanitarian Innovation, Germany, Human Centered design, community centered design, Thomas Jäger, design portfolio,
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CON
SUL
TAN
CY

"A creative mind forging integral, strategic solutions, through Iteration and exploration."

Dipl. Des. Thomas Jäger

CLAS
SIC
PRIVA
TE
SECTOR

The twenty first
centuries
problems ask all of us:
If we want to be
part of the Issue,
or soluition.

There are different ways becoming part of a social transformation.

Most people would say, they want to be for sure part of the solution. The question is rather: How?

Transferring knowledge on humanitarian innovation principles, methodologies, standards, vocabulary is the start. This is followed by a guided process, researching their potential role within the humanitarian/public sector, while identifying potential business cases. This can transform a classic private sector company into a respected and valued partner in the network.

CLAS
SIC
PRIVA
TE
SECTOR

NGO's/
SOCIAL ENTER PRISES

NGO's/
SOCIAL ENTER PRISES

Consulting
stakeholders to create
an understanding of
innovation processes, in
the humanitarian FielD

Humanitarian Innovation is already happening. But it still needs to be better understood and executed, as well as trusted by NGO’s.

Humanitarian Innovation is firstly a broad term, that describes the opening of NGOs towards innovation. This opening should be tangible on every level and part of the humanitarian ecosystem. New ideas and actors will be integrated in a way that they don’t endanger humanitarian principles. To reach this goal, an understanding from social enterprises and GOs/NGOs of innovation processes within the humanitarian field needs to be achieved.

INTER NAL/
EXTER
NAL

systematic and
innovative
process optimisation

Translating a systematic analysis into a strategy…

Every project is a blend of organization and business which deals with the internal and external processes respectively. If these two work effectively, a well-executed mission can be evolved. These two processes should be analyzed on the macro and micro levels to avoid any limitations and check for opportunities. These weaknesses and opportunities should then be categorized and actual purpose should be extracted. It is also helpful in designing strategies that could promise the best outcomes. Once the strategies are finalized, the suitable tactics can be mapped out. Once these things are considered the decided mission can be executed with minimum investment and maximum achievement.

INTER NAL/
EXTER
NAL

METH ODOL
OGY

METH ODOL
OGY

Finging the optimal
processes through
an integral look

Getting firstly the right information from the partner, making them then aware and finally finding optimisation points with them

At times, there is detectable weakness within our processes which can be sorted out by dealing with the symptom. Even in the absence of weakness, we leave room for optimisation. 

I observe, try out and engage in the beginning. Interviews and mapping etc. allow me to make partners realize the need for optimisation. The optimised process can then be tested for validity and efficiency by different mock-ups, role play, and models. 

It is vital to know the purpose of the optimised process so that it can be optimized perfectly. A proper understanding of the process can lead to continuous analytic strategic management.

ADV OCA
CY

TAL
KS

TAL
KS

Informing and speaking out about a symbiosis of
humanitarism and design

Humanitarian Design is a new specialized approach to bring innovation into the humanitarian work field by professional innovators.

I don’t see my job as something I do to get exclusively financial benefits from it. For me its about being part of defining and exploring a new sector, that can improve humanitarism immensely and give designers a purpose after decades of being a marketing tool.

As the current main issue I identified a lack of understanding each other, between humanitarians and designers. Just when they start understanding each other, they can cooperate and trust each other. To generate that understanding I give talks about the strategic components of integral process design and what benefits it can create for the organisations and people in need.

POD CASTS

POD CASTS

Me giving insights in
my work, while you
are cooking at home

A little Q&A, some anecdotes, or simply facts delivered in a way, that intrigues.

Being on-site and witnessing disaster and catastrophes as well as coming up with design solutions, I got interviewed quite a lot. Some of these were for newspapers, others were podcasts. I love the medium of podcasts because they can be such an intimate and honest conversation.

My favorite one is the one for the German Designers Club. You can listen to it here and if you want to have a conversation on humanitarian innovation and humanitarian design, or a particular project, feel free to reach out.

HUMA
NITARI AN DESIG
NERS

The first network
bridging the gap between
humanitarians and
Designers

This organisation will make a difference for the entire new sector. Being part of this network and development makes me proud and optimistic…

From training for designers, over job offers within the field, humanitarian design mentors to conferences,

This is where humanitarian design advocacy happens.

HUMA
NITARI AN DESIG
NERS

THE
DDC

THE
DDC

A network of
Design professionals,
that really transforms the sector positively

The German Designers Club, now also gets a little bit more humanitarian

We want to spread and promote good design. We recognize the value of outstanding quality and support the people who create or commission design. That is our claim. The DDC is the voice for all design disciplines. And with our platforms we promote interdisciplinary exchange and networking.

(source: ddc.de)

IPPO

THe international project platform Offenbach a.M.

Teachers learn, students learn, teachers teach students teach…

IPPO is an institute of the University of Arts and Design Offenbach a.M.. It is a topic and person development platform. From here, transformation topics with a focus on social and ecological innovation are launched.

IPPO

Wor
ksh
ops

WORK
SHO
PS

collaborative knowledge
transfer and
collective development

This is when it gets really interactive.

It is possible to approach a workshop, just informative and lecture mostly besides of small methods. My approach is different.

I conduct workshops that are interactive, gamified, informative labs. As a group, we find the answers to the questions we have. This discourse obviously gets enriched by my expertise and knowledge on different methods of research. I believe that to the aim tailormade workshop sessions are important. I consider the topic, the aim, the participants, the timely and financial investments, and potential future continuation. 

WORK
SHO
PS

FOR
DESIG
NERS

FOR
DESIG
NERS

How to cooperate
within the field of
social trans
formation
and humanitarian
Innovation?

How to integrate design expertise in a humanitarian project…

Firstly, making designers and design students aware of the potential benefits they can create within such a project. Secondly, giving them the knowledge and vocabulary they need to cooperate with actors of the humanitarian innovation network. And thirdly, creating awareness for cultural differences, local capacities, and needs within the field.

All of this together in combination with future on-site expertise will create a big spectrum of professional humanitarian designers.

FOR HUMA
NITAR
IANS

What is Innovation and
how to achieve it?

No, design is not just marketing, nice products, or Instagram posts.

Giving an understanding of how innovation works and how design as a discipline can master these innovation processes is the first aim. Just when hesitations towards design, due to wrong and outdated design definitions, get eliminated, the design will get the trust from the partners it needs to perform well.

Building upon this the knowledge transfer about innovative processes, which get mirrored on their own processes allows them to understand how they can work themselves to be more innovative and incorporate innovators in their projects.

FOR HUMA
NITAR
IANS

FOR
LOCAL USERS

FOR
LOCAL USERS

Local capacity
building in the most
direct way

Educating the users, to be co-creators of a solution, enabling them to come up with solutions, infusing professionalism that allows them to execute and implement the solution.

Educating users is inevitably always part of every design solution. There are design methods that can be directly integrated with the design that enables them.

A stronger and more secured approach is to actively transfer knowledge in collaborative workshops. Depending on the needs of the communities different topics were touched in my past workshops. The main components were basic humanitarianism, innovation processes, practical skills, management skills, and decision-making processes.